GAMES+PASSION GAMES+PASSION

TERMS OF SERVICE AND END USER LICENSE AGREEMENT

ALMACE INTERACTIVE PRIVATE LIMITED
Effective Date: 1 March 2025 · Version 1.1

We’re Almace Interactive, a small indie game studio based in India. These Terms of Service govern your use of our games, apps, and services. We’ve written them as clearly as we can, but they are legally binding, so please read them before you play.

PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE ACCESSING, DOWNLOADING, INSTALLING, OR USING ANY PRODUCT, SERVICE, APPLICATION, GAME, OR SOFTWARE OFFERED BY ALMACE INTERACTIVE PRIVATE LIMITED. BY ACCESSING OR USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, YOU MUST IMMEDIATELY CEASE ALL USE OF OUR SERVICES.

1. Definitions and Interpretation

1.1 Definitions

In these Terms of Service (referred to as “Agreement” or “Terms”), the following definitions apply:

“Almace Interactive”, “we”, “us”, or “our” means Almace Interactive Private Limited, a company registered in India under the Companies Act, 2013 (CIN: U72900CT2020PTC010281), with registered office at B37 Market Area, Smriti Nagar, Bhilai, Chhattisgarh 490020, India.
“Services” means collectively all games, applications, software, platforms, websites, digital content, virtual items, in-app purchases, subscription services, APIs, SDKs, and any other products or services operated, provided, or made available by us, whether accessible via mobile devices, personal computers, gaming consoles, web browsers, or any other medium now existing or hereafter developed.
“User”, “you”, or “your” refers to any individual, entity, or organisation accessing or using our Services in any manner, including but not limited to downloading, installing, playing, viewing, streaming, or purchasing digital content.
“Account” means a registered user profile created on our Services, whether through our platform directly or via third-party authentication providers such as Google, Apple, Facebook, or other social login services.
“Content” means all text, graphics, images, video, audio, data, information, software code, user-generated materials, virtual items, in-game currency, rewards, leaderboards, scores, and any other materials made available through the Services.
“Virtual Items” means any digital or virtual currency, credits, coins, tokens, goods, items, characters, skins, power-ups, loot boxes, passes, expansions, downloadable content, or similar in-game elements, whether obtained through gameplay, purchase, reward, or any other mechanism.
“Intellectual Property Rights” means all patents, copyrights, trademarks, service marks, trade secrets, design rights, database rights, moral rights, and all other intellectual property rights of whatever nature, whether registered or unregistered, anywhere in the world.
“Third-Party Services” means external platforms, storefronts, payment gateways, advertising networks, social networks, analytics providers, and other services not owned or operated by us that may interact with the Services.
“Privacy Policy” means our privacy policy available on our official website or within the application, which forms an integral part of this Agreement.
“Applicable Laws” means all applicable laws, statutes, regulations, rules, orders, and guidelines of India and any other jurisdiction relevant to your use of the Services, including but not limited to the Information Technology Act, 2000 and its amendments, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Consumer Protection Act, 2019, and any applicable foreign laws.

1.2 Interpretation

In this Agreement, unless the context otherwise requires: (a) references to the singular include the plural and vice versa; (b) headings are for convenience only and shall not affect interpretation; (c) references to “including” or “includes” shall mean “including without limitation”; (d) references to “writing” include electronic communications; and (e) any reference to a statute or regulation includes all amendments thereto and successor legislation.

2. Acceptance of Terms and Eligibility

2.1 Binding Agreement

By accessing or using the Services in any manner, you enter into a legally binding agreement with us. This Agreement governs your use of all current and future Services. We reserve the right to update, amend, or replace these Terms at any time. We’ll try to let you know when we do. Your continued use of the Services after any modification means you accept the revised Terms. It is your responsibility to review these Terms periodically.

2.2 Age Requirements

The Services are intended only for users who are at least 18 years of age, or the age of majority in their jurisdiction, whichever is higher. If you are between 13 and 17 years of age, you may use the Services only with the explicit written consent of a parent or legal guardian who agrees to be bound by these Terms on your behalf. Children under 13 years of age are strictly prohibited from using the Services. We do not knowingly collect personal information from children under 13. If we discover that a user is under 13, we will immediately terminate that user’s account and delete all associated data. By using the Services, you represent and warrant that you meet the applicable age requirements.

2.3 Capacity and Authority

If you are accessing the Services on behalf of a corporation, partnership, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, and references to “you” shall include such entity. You further represent that you are not barred from receiving services under Applicable Laws, including but not limited to not being on any government list of prohibited or restricted parties.

2.4 Jurisdiction-Specific Restrictions

The Services may not be available, or certain features may be restricted, in all geographic locations. We make no representation that the Services are appropriate or available for use in any particular location. Users who access the Services from locations where such access is illegal do so on their own initiative and are solely responsible for compliance with local laws.

3. User Accounts and Registration

3.1 Account Creation

To access certain features of the Services, you may be required to create an Account. When creating an Account, you must provide accurate, current, and complete information. You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. You agree to immediately notify us of any unauthorised use of your Account or any other breach of security at support@almaceinteractive.com. We shall not be liable for any loss or damage arising from your failure to protect your Account credentials.

3.2 Account Responsibility

You are fully and solely responsible for all activities that occur under your Account, whether or not authorised by you. We disclaim all liability for any losses, damages, or consequences arising from the use or misuse of your Account by any person other than yourself, including but not limited to unauthorised access, hacking, phishing, or social engineering attacks. If you allow another person to access your Account, you accept full responsibility for their conduct and any resulting consequences.

3.3 Account Suspension and Termination

We reserve the right to suspend, restrict, or permanently terminate any Account at any time, with or without notice, and without liability, for any reason including but not limited to: (a) violation of these Terms; (b) fraudulent, deceptive, or illegal conduct; (c) actions detrimental to us, other users, or third parties; (d) extended periods of inactivity; (e) technical, security, or business reasons; or (f) upon request by law enforcement or regulatory authorities. Upon termination, all rights granted under these Terms immediately cease, and you must stop using the Services. We shall have no obligation to compensate you for any Virtual Items, progress, achievements, or other content associated with a terminated Account.

4. Licence Grant and Restrictions

4.1 Limited Licence

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Services solely for your personal, non-commercial entertainment purposes. This licence does not include any right to: (a) resell or commercially exploit the Services or any Content; (b) collect and use any product listings, descriptions, or prices; (c) make derivative uses of the Services or Content; (d) download or copy Account information for the benefit of any third party; or (e) use data mining, robots, scrapers, or similar data gathering or extraction tools.

4.2 Restrictions on Use

You agree that you will not, under any circumstances:

Copy, modify, translate, adapt, or create derivative works based upon the Services or any Content.
Reverse engineer, disassemble, decompile, decode, or otherwise attempt to derive or gain access to the source code of the Services.
Remove, alter, or obscure any proprietary notices, labels, or marks on the Services.
Use the Services to develop competing products or services.
Use cheats, bots, automation software, hacks, mods, exploits, glitches, or any other unauthorised third-party software designed to modify, tamper with, or obtain an unfair advantage in the Services.
Exploit any bugs, errors, or glitches in the Services or report such exploits to others for exploitation purposes.
Attempt to probe, scan, or test the vulnerability of any of our systems or networks, or breach any security or authentication measures.
Transmit viruses, worms, defects, Trojan horses, or any items of a destructive nature.
Use the Services for any unlawful purpose or in violation of any regulation, court order, or applicable law.
Impersonate any person or entity, including our employees or representatives.
Use the Services to harass, abuse, threaten, or harm any person.
Engage in commercial activities of any kind within the Services without our prior written consent.
Interfere with or disrupt the integrity or performance of the Services or any related systems or networks.

5. Intellectual Property Rights

5.1 Ownership

The Services, including all Content, software, algorithms, features, functionalities, artwork, graphics, audio, video, text, game mechanics, storylines, characters, designs, trademarks, logos, and trade dress, are and shall remain the exclusive property of Almace Interactive or its licensors. We’re a small team and we put everything into our work — please respect that. These materials are protected by copyright, trademark, patent, trade secret, and other intellectual property laws of India and international conventions. All rights not expressly granted to you in these Terms are reserved by us.

5.2 Trademarks

Our name, logos, game titles, and all related names, logos, product and service names, designs, and slogans are registered or unregistered trademarks of Almace Interactive Private Limited. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans mentioned are the trademarks of their respective owners.

5.3 User-Generated Content

To the extent the Services permit you to submit, upload, create, or share content (“User Content”), you retain ownership of your User Content. However, by submitting User Content, you grant us a worldwide, perpetual, irrevocable, royalty-free, fully sub-licensable, and transferable licence to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such User Content in connection with the Services and our business operations, including for promotional and marketing purposes, without any compensation to you. You represent and warrant that: (a) you own or have the necessary rights to submit User Content; (b) User Content does not infringe any third-party rights; and (c) User Content complies with these Terms and all Applicable Laws. We reserve the right to remove User Content at any time and for any reason without notice.

6. Virtual Items, In-App Purchases, and Payments

6.1 Nature of Virtual Items

Virtual Items are licensed, not sold, to you. Virtual Items are only usable within the Services and have no real-world monetary value. Virtual Items cannot be transferred, sold, traded, gifted, or exchanged for real money, goods, or services, either inside or outside of the Services, except where explicitly permitted by us in writing. We retain all right, title, and interest in Virtual Items.

6.2 No Real-Money Value or Refunds

ALL PURCHASES OF VIRTUAL ITEMS ARE FINAL AND NON-REFUNDABLE, EXCEPT WHERE REQUIRED BY APPLICABLE LAW OR WHERE WE, AT OUR SOLE DISCRETION, ELECT TO OFFER A REFUND. Virtual Items have no cash value and cannot be redeemed for cash or any real-world equivalent. We are under no obligation to exchange Virtual Items for anything of real-world value. We reserve the right to discontinue, modify, or remove any Virtual Items at any time without notice or compensation.

6.3 Pricing and Taxes

All prices for in-app purchases are displayed within the Services. Prices are inclusive of applicable Goods and Services Tax (GST) where required under Indian law. For international users, prices and applicable taxes are determined by the relevant third-party app store or payment platform. You are solely responsible for any local taxes, duties, or other charges applicable in your jurisdiction. We reserve the right to change pricing at any time.

6.4 Third-Party Payment Processors

All in-app purchases are processed by third-party payment platforms, including but not limited to Google Play, Apple App Store, or other regional stores. These transactions are subject to the respective platform’s terms and conditions. We have no control over and bear no responsibility for such platforms’ payment processing, billing, refund policies, or practices. All disputes regarding payment processing must be directed to the relevant third-party platform.

6.5 Loss of Virtual Items

We shall not be liable for any loss, modification, deletion, or inaccessibility of Virtual Items arising from any cause, including but not limited to Account termination, technical errors, server failures, unauthorised access, or changes to the Services. Balances of Virtual Items are not protected against loss, and we make no guarantee as to their availability or continuity.

7. Disclaimers and Warranties

7.1 Disclaimer of Warranties — General

We work hard to make our games great, but we’re a small studio and we can’t promise perfection. TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. ALMACE INTERACTIVE, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, PARTNERS, LICENSORS, AND EACH OF THEIR RESPECTIVE SUCCESSORS AND ASSIGNS (COLLECTIVELY, “ALMACE PARTIES”) HEREBY EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION:

Any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
Any warranty that the Services will be uninterrupted, timely, secure, or error-free.
Any warranty that defects in the Services will be corrected.
Any warranty regarding the accuracy, reliability, completeness, or quality of any Content.
Any warranty that the Services will meet your requirements or expectations.
Any warranty arising from course of dealing, course of performance, or usage of trade.

7.2 No Warranty on Availability

We do not warrant that the Services will be continuously available, or that access will be uninterrupted. The Services may be temporarily unavailable due to maintenance, updates, technical issues, or circumstances beyond our control. We reserve the right to modify, suspend, or discontinue the Services, or any part thereof, at any time and for any reason, without notice, and shall not be liable for any such modification, suspension, or discontinuation.

7.3 Third-Party Content and Services

The Services may contain links to, or integrations with, third-party websites, applications, services, and content. We do not endorse, control, or assume responsibility for any third-party content, products, or services. Your interactions with third parties are solely between you and those parties. We are not liable for any loss or damage incurred as a result of your use of any third-party services or content.

8. Limitation of Liability

8.1 Exclusion of Consequential Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ANY OF THE ALMACE PARTIES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

Loss of profits, revenue, or business.
Loss of data, Virtual Items, in-game progress, or other digital assets.
Cost of substitute goods or services.
Loss of goodwill or business reputation.
Personal injury or property damage of any nature.
Any interruption, cessation, or failure of the Services.
Any bugs, viruses, Trojan horses, or similar that may be transmitted by any third party.
Any errors or omissions in the Services.

THESE EXCLUSIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT INCLUDING NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF THE ALMACE PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8.2 Cap on Liability

TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, THE AGGREGATE LIABILITY OF ALL ALMACE PARTIES FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT PAID BY YOU TO US FOR THE SERVICES IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) INDIAN RUPEES ONE HUNDRED (INR 100). THIS LIMITATION APPLIES TO ALL CLAIMS COLLECTIVELY, NOT PER INCIDENT.

8.3 Exclusion of Director and Employee Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NO DIRECTOR, OFFICER, EMPLOYEE, SHAREHOLDER, AGENT, REPRESENTATIVE, CONTRACTOR, OR ADVISOR OF ALMACE INTERACTIVE PRIVATE LIMITED SHALL BE PERSONALLY LIABLE TO YOU FOR ANY LOSS, DAMAGE, CLAIM, OR OBLIGATION ARISING FROM OR RELATED TO THE SERVICES OR THESE TERMS, WHETHER BASED IN CONTRACT, TORT, STATUTE, OR ANY OTHER LEGAL THEORY. ALL SUCH CLAIMS MUST BE BROUGHT SOLELY AGAINST ALMACE INTERACTIVE PRIVATE LIMITED AS A CORPORATE ENTITY.

8.4 Essential Basis of Bargain

You acknowledge and agree that the limitations of liability in this Section reflect a fair and realistic allocation of risk, form an essential basis of the bargain between you and us, and that we would not have provided the Services to you without these limitations. We’re a small indie studio — these limits make it possible for us to offer our games to everyone. Some jurisdictions do not allow the exclusion of certain warranties or limitation or exclusion of liability for incidental or consequential damages; accordingly, some of the limitations above may not apply to you strictly as stated but shall apply to the fullest extent permitted by applicable law.

8.5 Force Majeure

We shall not be liable for any failure or delay in the performance of our obligations under these Terms arising from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, labour disputes, epidemics, pandemics, government actions, internet or telecommunications failures, power failures, cyberattacks, or actions of third-party service providers. During a force majeure event, our obligations shall be suspended for the duration of the event.

9. Indemnification

9.1 You agree to fully indemnify, defend, and hold harmless Almace Interactive and each of the Almace Parties from and against any and all claims, liabilities, losses, damages, judgments, awards, costs, and expenses (including reasonable legal fees and court costs) arising out of or relating to:

Your use of, or inability to use, the Services.
Your violation of any provision of these Terms.
Your violation of any Applicable Law or regulation.
Your violation of any right of any third party, including intellectual property rights, privacy rights, or publicity rights.
Any User Content you submit, post, or transmit through the Services.
Any dispute between you and another user of the Services.
Your fraud, wilful misconduct, or negligence.

9.2 We reserve the right, at our own expense, to assume the exclusive defence and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defence of such claim. You shall not settle any claim without our prior written consent.

10. Privacy and Data Protection

10.1 Your privacy is important to us. Our Privacy Policy, incorporated into these Terms by reference, explains how we collect, use, disclose, and protect your personal information. By using the Services, you consent to our collection and use of your data as described in the Privacy Policy. The Privacy Policy is available at our official website or within the application.

10.2 The Services may collect device information, gameplay data, analytics, behavioural data, location data, and other information to improve user experience, personalise content, serve advertisements, and comply with legal obligations. We may share anonymised and aggregated data with third parties. We may also share data with third parties as required by law, legal process, or government request.

10.3 By using the Services from outside India, you consent to the transfer of your personal information to India and to any other country where we or our service providers operate, acknowledging that such countries may have different data protection laws than your home country. We shall not be liable for any consequences arising from such international data transfers to the extent permitted by law.

10.4 Compliance with applicable data protection laws — including India’s Digital Personal Data Protection Act, 2023, the General Data Protection Regulation (GDPR) where applicable, and other relevant regulations — remains subject to our Privacy Policy. In case of any conflict between these Terms and the Privacy Policy regarding data protection, the Privacy Policy shall prevail.

11. Advertising and Third-Party Integrations

11.1 The Services may display advertisements from us or third-party advertisers. We are not responsible for the content, accuracy, or practices of third-party advertisements. Clicking on advertisements may redirect you to third-party websites or applications, and we are not responsible for the content or privacy practices of such third parties.

11.2 The Services may integrate with third-party social networks, analytics platforms, crash reporting tools, and advertising networks. Your interactions with these integrations are governed by the respective third parties’ terms and privacy policies. We shall not be liable for any acts, omissions, or data practices of such third-party integrations.

11.3 The Services may use analytics tools including but not limited to Firebase, Adjust, AppsFlyer, GameAnalytics, or similar platforms. These tools may collect device identifiers, gameplay behaviour, in-app events, and other diagnostic data to help improve our Services and optimise advertising campaigns. By using the Services, you consent to such data collection and processing.

12. Online Conduct and Community Standards

12.1 If the Services include social or multiplayer features, you agree to interact respectfully with other users. The following conduct is strictly prohibited:

Harassment, bullying, threatening, or abusing other users in any form.
Transmitting hate speech based on race, religion, gender, sexual orientation, nationality, disability, or any other characteristic.
Posting, sharing, or transmitting obscene, pornographic, or sexually explicit content.
Engaging in or facilitating gambling, pyramid schemes, or fraudulent activities.
Collecting or soliciting other users’ personal information without consent.
Advertising or promoting third-party products or services without our consent.

12.2 We are not obligated to monitor user conduct or User Content but reserve the right to do so. We may, in our discretion, remove User Content that violates these Terms or is otherwise deemed objectionable, without notice or liability. We shall not be responsible for any User Content or conduct of any user, and shall bear no liability arising therefrom.

13. Updates, Modifications, and Discontinuation of Services

13.1 We reserve the right, at any time, to: (a) modify, update, patch, or change the Services or any Content, feature, or functionality; (b) impose or modify usage limits; (c) restrict access to parts of or the entire Services; or (d) permanently discontinue the Services in whole or in part, with or without notice and without any obligation to provide compensation or alternatives.

13.2 Updates may be released automatically or may require your action. Failure to update may result in degraded performance or loss of access to certain features. We shall not be liable for any losses arising from your failure to install or apply updates.

13.3 In the event of permanent discontinuation of a Service, we shall make reasonable efforts to provide advance notice where practicable but are under no legal or contractual obligation to do so. Any unused Virtual Items or prepaid balances in a discontinued Service shall be forfeited, to the extent permitted by Applicable Law.

14. Dispute Resolution

14.1 Governing Law

These Terms and any dispute or claim arising out of or in connection with these Terms, the Services, or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of India, including but not limited to the Indian Contract Act, 1872, the Information Technology Act, 2000, and the Consumer Protection Act, 2019, without regard to conflict of law principles.

14.2 Jurisdiction

Subject to Section 14.3, you irrevocably submit to the exclusive jurisdiction of the courts of Durg, Chhattisgarh, India to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation. You waive any objection to proceedings in such courts on the grounds of inconvenient forum or otherwise.

14.3 Arbitration

We’d much rather resolve things by talking. If you have a dispute, please reach out to us at contact@almaceinteractive.com first. Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, that is not resolved within thirty (30) days of notice shall be finally resolved by binding arbitration under the Arbitration and Conciliation Act, 1996 (as amended), and the rules of the Indian Council of Arbitration or such other arbitral body as mutually agreed. The seat of arbitration shall be Durg, Chhattisgarh, India. The language of arbitration shall be English. The arbitral award shall be final and binding on the parties.

14.4 No Class Actions

YOU AND ALMACE INTERACTIVE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of representative or class proceeding.

14.5 Limitation Period

Any claim or cause of action arising out of or related to the use of the Services must be filed within one (1) year after such claim or cause of action arose; otherwise, such claim or cause of action is permanently barred, notwithstanding any statute of limitations to the contrary, to the extent permitted by Applicable Law.

15. Export Controls and Sanctions

You represent and warrant that: (a) you are not located in a country that is subject to a United Nations, United States, European Union, or Indian government embargo or that has been designated as a “terrorist supporting” country; (b) you are not listed on any government list of prohibited or restricted parties; and (c) your use of the Services complies with all applicable export control and sanctions laws and regulations. We are not responsible for any legal consequences arising from your violations of export control or sanctions laws.

16. Health and Safety Notices

16.1 Photosensitive Seizures

A very small percentage of people may experience a seizure when exposed to certain visual images, including flashing lights or patterns that may appear in video games. Even people who have no history of seizures or epilepsy may have an undiagnosed condition that can cause photosensitive epileptic seizures. If you experience any symptoms while using the Services (including dizziness, altered vision, eye or muscle twitching, loss of awareness, disorientation, seizures, or convulsions), immediately discontinue use and consult a physician.

16.2 Prolonged Use

Prolonged use of electronic devices may cause eye strain, headaches, neck pain, or musculoskeletal issues. We recommend taking regular breaks during extended gaming sessions. We are not liable for any health issues arising from your use of the Services.

16.3 We disclaim any liability for any physical, mental, or psychological harm arising from use of or addiction to the Services. We make games to be enjoyed, not to cause harm — if you believe you may have a gaming addiction, please seek professional help.

17. General Provisions

17.1 Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices published by us through the Services, constitute the entire agreement between you and Almace Interactive regarding the Services and supersede all prior and contemporaneous agreements, representations, and understandings, whether oral or written.

17.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by any court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable.

17.3 Waiver

No failure or delay by us in exercising any right or remedy under these Terms shall operate as a waiver of that right or remedy. No single or partial exercise of any right or remedy shall preclude the further exercise of that right or remedy or the exercise of any other right or remedy.

17.4 Assignment

We may freely assign or transfer these Terms, in whole or in part, without restriction and without your consent. You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. Any purported assignment by you in violation of this Section shall be null and void.

17.5 Relationship of Parties

Nothing in these Terms shall create or be deemed to create a partnership, joint venture, employment, agency, or franchise relationship between the parties. Neither party shall have authority to bind the other or to incur any obligation on the other’s behalf.

17.6 Notices

We may provide notices to you via email, in-app notifications, postings on our website, or any other reasonable means. You can reach us at:

General enquiries: contact@almaceinteractive.com
Player support: support@almaceinteractive.com
Grievances (IT Rules 2021): grievance@almaceinteractive.com

Electronic communications sent to us shall be deemed received when actually received by our email server.

17.7 Headings

The headings in these Terms are for convenience only and shall not affect the construction or interpretation of any provision.

17.8 Language

These Terms are written in English. In the event of any conflict between the English version and any translated version, the English version shall prevail.

17.9 Survival

Sections 5 (Intellectual Property Rights), 7 (Disclaimers and Warranties), 8 (Limitation of Liability), 9 (Indemnification), 14 (Dispute Resolution), and any other provisions which by their nature should survive, shall survive the termination or expiration of these Terms.

18. Compliance with Indian Law — Specific Provisions

18.1 Information Technology Act, 2000

In accordance with the Information Technology Act, 2000, and the rules thereunder, we act as an intermediary with respect to third-party content published on our platform. We shall, upon receiving actual knowledge of unlawful content or upon receiving a court order, take reasonable steps to disable access to such content within the timeframes prescribed by law.

18.2 Intermediary Liability

To the extent we qualify as an “intermediary” in respect of any specific Service under the applicable provisions of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021 or other Applicable Law, we shall comply with such obligations as may be required thereunder, including maintaining a Grievance Officer where mandated.

In such cases, users may raise grievances related to third-party content or conduct by contacting grievance@almaceinteractive.com.

Our obligations as an intermediary, if applicable, shall be limited strictly to those prescribed under Applicable Law and shall not extend beyond statutory requirements.

18.3 Grievance Officer

Almace Interactive Private Limited has appointed a Grievance Officer whose details are available on our official website. Users may lodge complaints about the Services or content within the Services by writing to grievance@almaceinteractive.com. We shall acknowledge receipt of such complaints within seventy-two (72) hours and endeavour to resolve them within thirty (30) days, as required under IT Rules.

18.4 Consumer Protection

For users in India, to the extent that the Consumer Protection Act, 2019, and the Consumer Protection (E-Commerce) Rules, 2020 apply to digital gaming services, we shall comply with applicable mandatory provisions. However, we disclaim liability for matters not governed by such mandatory provisions.

18.5 Foreign Exchange

Any transactions involving foreign exchange are subject to the Foreign Exchange Management Act, 1999 (“FEMA”) and the regulations made thereunder. We shall not be liable for any violations of FEMA committed by users.

19. Compliance with International Laws

19.1 General Data Protection Regulation (GDPR)

For users in the European Economic Area (EEA) or United Kingdom, we process personal data in accordance with the GDPR and applicable UK data protection law, as detailed in the Privacy Policy. Where GDPR applies, users have rights including access, rectification, erasure, restriction, portability, and objection, exercisable by contacting support@almaceinteractive.com. The lawful bases for processing are detailed in the Privacy Policy.

19.2 California Consumer Privacy Act (CCPA)

For California residents, to the extent the CCPA applies, users have rights to know, delete, and opt-out of sale of personal information. California residents may exercise these rights by contacting support@almaceinteractive.com. We do not sell personal information as defined under the CCPA.

19.3 Children’s Online Privacy Protection Act (COPPA)

We comply with COPPA and do not knowingly collect personal information from children under 13. Parents or guardians who believe their child has submitted personal information may contact support@almaceinteractive.com to request deletion.

19.4 Other Jurisdictions

We endeavour to comply with applicable laws in all jurisdictions where the Services are offered. However, we make no representation that the Services are appropriate for use in all jurisdictions. Users are solely responsible for ensuring their use of the Services is lawful in their local jurisdiction.

20. Contact Information

For any questions, concerns, or notices regarding these Terms, please contact:

Almace Interactive Private Limited

CIN: U72900CT2020PTC010281

Registered Address: B37 Market Area, Smriti Nagar, Bhilai, Chhattisgarh 490020, India

General enquiries: contact@almaceinteractive.com
Player support: support@almaceinteractive.com
Grievances: grievance@almaceinteractive.com

For Grievance Officer contact and other product-specific details, please refer to our official website or the in-app Help section.

Acknowledgment

BY ACCESSING OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE IN THEIR ENTIRETY, UNDERSTAND THEM, AND AGREE TO BE BOUND BY ALL OF THEIR PROVISIONS, INCLUDING THE DISCLAIMER OF WARRANTIES, LIMITATION OF LIABILITY, ARBITRATION CLAUSE, AND CLASS ACTION WAIVER. YOU FURTHER ACKNOWLEDGE THAT THESE TERMS REPRESENT THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN YOU AND ALMACE INTERACTIVE PRIVATE LIMITED WITH RESPECT TO THE SERVICES.

GAMES

ABOUT US

CAREERS

CONTACT

SUPPORT