Effective Date: 27 December 2024
Last Updated: 27 December 2024
At Almace Interactive, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our websites, mobile applications, and desktop applications (collectively, “Services”). By using the Services, you agree to the terms of this Privacy Policy. If you have any questions or concerns about this policy, please contact us at contact@almaceinteractive.com.
1. Information We Collect
We collect various types of information to provide and improve our Services. This includes:
1.1 Information You Provide Directly •
Account Information: When you create an account, we collect your name, email address, and other details necessary for account setup.
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Payment Information: For purchases, subscription payments, or in-app purchases, payment details are processed by third-party payment platforms (e.g., App Store, Play Store) and are not stored by us.
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Content Submissions: Data you provide while interacting with the app, such as feedback, messages, or uploaded content.
1.2 Information We Collect Automatically •
Device Information: Includes your device type, operating system, browser type, and IP address.
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Usage Data: Information about how you interact with our Services, such as pages visited, time spent, and app features accessed.
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Location Data: If permitted, we may collect approximate or precise location data to enhance your experience.
1.3 Information from Third Parties • If you log in via third-party services (e.g., Google, Facebook, or Apple), we may collect information provided by those services, such as your name, email address, and profile picture.
1.4 Children’s Data
For apps directed at children, we comply with laws such as
COPPA and
GDPR-K:
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Parental Consent: We collect data only with verified parental consent.
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Minimal Data Collection: We collect only what is necessary for the app’s functionality.
2. How We Use Your Information
We use the information we collect to:
1. Provide, maintain, and improve the Services.
2. Process transactions and send you confirmations.
3. Personalize your experience, including content and ads.
4. Communicate with you, including sending updates, security alerts, and support messages.
5. Analyze usage trends to improve the performance and functionality of our Services.
6. Comply with legal obligations and enforce our Terms of Service.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share information in the following ways:
3.1 Service Providers
We may share your information with trusted third-party vendors who perform services on our behalf, such as: • Payment processing
• Data hosting and analytics
• Customer support
3.2 Legal Compliance
We may disclose your information if required by law or in good faith that such action is necessary to: • Comply with legal obligations.
• Protect and defend our rights or property.
• Prevent fraud or abuse of the Services.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.For children’s data, we delete the information once it is no longer required for app functionality.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
5.1 Rights Under GDPR
If you are in the European Economic Area (EEA), you have the right to:
1.
Access: Request a copy of the data we hold about you.
2.
Rectify: Correct inaccurate or incomplete data.
3.
Delete: Request the deletion of your personal information.
4.
Restrict Processing: Limit how we process your data.
5.
Data Portability: Obtain a copy of your data in a portable format.
6.
Withdraw Consent: Withdraw your consent for data collection at any time.
5.2 Rights Under CCPA
If you are a California resident, you have the right to:
1.
Know: Request what personal information we collect, use, and share.
2.
Delete: Request the deletion of your personal information.
3.
Opt-Out: Opt-out of the sale of your personal information (if applicable).To exercise these rights, please contact us at contact@almaceinteractive.com
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Improve functionality and user experience.
• Track usage trends for analytics purposes.
• Deliver personalized content and advertisements.You can manage your cookie preferences through your browser settings or opt-out of interest-based ads through the
Digital Advertising Alliance.
7. Data Security
We implement industry-standard security measures to protect your personal information, including encryption, firewalls, and secure servers. While we strive to safeguard your data, no system is completely secure. We encourage you to protect your account credentials and report any unauthorized access.
8. Children’s Privacy
If our Services are directed at children:
1.
Parental Consent: We obtain verified parental consent before collecting personal information.
2.
Data Minimization: We collect only what is necessary for the app’s functionality and educational value.
3.
Parental Controls: Parents can review, modify, or delete their child’s information by contacting us at contact@almaceinteractive.com.
9. International Data Transfers
If you are accessing the Services from outside India, please note that your data may be transferred to and processed in India or other countries with differing data protection laws. By using the Services, you consent to such transfers.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or app notifications. The updated policy will include an “Effective Date.”
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
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Email: contact@almaceinteractive.com
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Address: Almace Interactive, B37 Market Area, Smriti Nagar, Bhilai, CG India 490020
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Support Hours: Mon-Fri 9AM-6PM
By using Almace Interactive’s Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
